FREE SHIPPING WITHIN SWEDEN, Free returns within sweden and Denmark

FREE SHIPPING WITHIN SWEDEN, FREE RETURNS WITHIN SWEDEN AND DENMARK​

Terms & Conditions

These terms apply to all users of the domains henrion.se and their sub-domains
(henceforth: the site). The terms and conditions will be valid for all your future
transactions with Henrion Clothing brand (henceforth: HENRION; may be
referred to as ’us’) and visits to the site. HENRION reserves the right to revise these
terms and conditions. The date of the latest update is found in the final section of the
terms and conditions. Users are responsible for keeping themselves updated with such
changes.

 

Terms and Conditions

Last updated: June 09, 2023

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Country refers to: Sweden

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Henrion, : IVÖGATAN 8 A, 214 22, Malmö, Sweden..

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Service refers to the Website.

  • Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.  

  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

  • Website refers to Henrion.se, accessible from https://staging.henrion.se/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

  • By email: contact@henrion.se

– All products must be returned within 30 days since the order was received to receive a refund.
– All products must be returned in their original condition.
– All returns must include the original packaging.
– All returns within Sweden and Denmark are free.

*This applies to all products on our website, including products on sale.

We encourage you to join us in reducing excessive shipping by considering the following:

– Shop the correct size and fit. Our size charts present detailed measurements per category and are available on each product page. If you would like to chat directly with an advisor, we are happy to assist with any questions via email at contact@henrion.se.

– If you immediately realize a product is incorrect, we request to please not break open the package. Due to the intimate nature of undergarments, a broken package cannot be resold.

Follow these steps to return your order:

1. Contact our customer support via email contact@henrion.se about what you want to return. A return label/QR code will then be created for you.

2. When received, we will notify you and your return will be processed within 7 business days. As soon as we have given you a refund, we will notify you via email or SMS. The refund will be reflected on your bank statement within 2-5 business days.

*Please note that Henrion cannot accept returns that have not been sent with our prepaid return label.

We use PostNord shipping services.

Shipping within Sweden: 2-3 business working days.
Shipping within EU: 3-8 business working days.
Shipping outside of the EU: 4-10 business working days.

 

If you’ve made a mistake or given us incorrect information please contact us as soon as possible via contact@henrion.se  and we will try our best to remedy the situation.

If your order is undeliverable and returned to us due to an incorrect/incomplete address we will gladly re-ship the order at the customer’s expense (which will be the original shipping fee for that order).

 
Please note: We are not responsible for items damaged during transit, returns due to incorrect/incomplete address, or extended shipping delays by the carrier. Once items are shipped, transit time is the sole responsibility of the Carrier. 
Deliver date is estimate by Carrier service and sometimes may be delayed. Please allow a 2 to 3 day window for possible delays when placing your order.

Copyright in the documents provided in this site (including, without limitation, the trade
marks of HENRION, logos, graphics, text, photos, designs, logos, icons, images, data
and software) are owned by or licensed to HENRION and it’s affiliates. You are
authorized to use this material only for personal, non-commercial purposes. You may
download, print and store copies of this material for your own personal, non-commercial
use, provided this copyright permission notice is included in all such copies. You may
not charge anyone for use of the material and you may not publish, duplicate or
otherwise distribute the material to others without prior consent from HENRION. You
may not modify the material in any way, without the prior written permission of the
copyright owner. Except as expressly stated in this legal notice, no rights or licenses to
the material, or any portion thereof, shall be granted or implied.

Our trademarks include the HENRION name and logo. This trademarks may be used or
registered in more than one country and your use of this web site does not grant you
any rights to use our trademarks.

You may purchase products on www.henrion.se for personal use only and not for resale.
By placing an order on www.henrion.com, you certify that you are purchasing products
for your own personal use and not for resale and that you accept our general terms and
conditions. We reserve the right to refuse orders for any reason without explanation.

The site may contain links to other websites beyond our reach. We cannot be held liable
for content or privacy policies of such sites.

We cannot guarantee that colors on the website will be true to life. This depends partly
on the color settings of your computer and monitor.

HENRION reserves the right to seek all solutions available at law and in equity for
violations of these Terms and Conditions, including the right to block access to the site.
Individuals violating the restriction of password-protected areas of the site may be
subject to prosecution.

In case of Force Majeure, HENRION’s obligations will be suspended. The contract
between you and HENRION can, in such cases, be partially or fully terminated by
yourself or by HENRION. A Force Majeure is in the event of war, civil war, revolution,
riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or
internet service, natural disasters or similar events. Under such circumstances,
HENRION will attempt to resolve all issues in a timely manner.

These terms of use are compiled in accordance with Swedish law and the Swedish
courts will have exclusive jurisdiction for any dispute under this agreement. The laws of
your country may differ from Sweden and there may be additional legal requirements to
use this website. You must comply with all applicable local and international laws and
regulations regarding your use of our website.

We reserve the right to limit the quantities of HENRION products that we supply, and/or
to refuse any order that is unusual or placed in bad faith. In addition, we reserve the
right to refuse any order from a client with whom there is a dispute concerning the
payment of a previous order.

Unfortunately, we cannot estimate how much tax and duties you will pay to your country as this is regulated by the respective country. Your local customs office should be able to estimate the price of the import fees.

When ordering from within the EU, all additional charges such as VAT/tax and duties are included in the given price.

When ordering from outside the EU, all prices exclude VAT/tax and duties. Price also excludes costs for physical inspection at customs in countries where this is required. Please note that we cannot undervalue orders, or mark them as a gift.

Unfortunately not, tax on purchases made on our online store cannot be recovered through the VAT Retail Export Scheme. Please contact your local customs office to request a refund.*

*For orders outside the EU only. Orders within the EU are always duty-free.

We can only accept payments via 3D Secure (Verified by VISA/Mastercard SecureCode). This payment method is 100% secure and guarantees that the person using the card is the cardholder, by putting the customer in direct contact with the bank to verify their purchase. If you have any questions regarding 3D Secure, please contact your bank.
We are sorry that you have received a faulty order, this is never our intention. Please contact our customer service team with photos and order number and we will assist you further.

HENRION does not guarantee that all items included in the HENRION web shop are in
stock at the time of your order. In the event that an item is unavailable, HENRION will
contact you shortly by phone or by email. HENRION cannot promise that the content of
the site is free of inaccuracies or typographical errors at all times. Neither can we
guarantee that all information is up-to-date. HENRION may, at any time, amend the
content of the site. Although HENRION strives to display the correct texts, images and
pricing on the site and web shop, errors may occur. If you have been charged the wrong
amount in the web shop, HENRION will give you the option of placing a new order with
the correct price or canceling your order. HENRION, however, reserves the right to
cancel any order prior to dispatch should we find that the price is incorrect. In such a
case we will notify you by email. If we are unable to contact you, your order will be
automatically canceled. Part of the services mediated through the site are maintained
by outside organizations. In situations where HENRION acts as agent for such services,
we cannot be held responsible for any errors resulting from their activities. HENRION
cannot be held responsible for any damage caused from using the site or, for that
matter, not being able to use the site.HENRION cannot guarantee problem-free,
uninterrupted, and secure access to the site.

Henrion Clothing brand
Registered office: IVÖGATAN 8 A, 214 22, Malmö, Sweden.
Company number: 920715-4155
VAT number: SE920715415501

Contact us
If you have any comments or queries regarding our terms & conditions, please send an email to contact@henrion.se

Customer Care
contact@henrion.se

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Sweden